Contact Us

Contact email

contact@custom-made.com
email@custom-made.com

Pickup location

3119 Maxwell Street Bloomfield
114 Colonial Drive Bryan

Contact expert

860-796-7230
860-912-2307

WE’D LOVE TO HEAR FROM YOU

Complete the form below with your inquiry

Thank you for your interest in Other Side Market. Whether you have a question about our handmade jewellery, need help with sizing, want to request a custom piece, or are looking for the perfect gift, our team is here to help.

Please fill out the form and we will get back to you as soon as possible.

Questions & answers

Frequently asked questions

Have questions before placing an order? Here are some helpful answers about our handmade jewellery, sizing, care, and custom requests.

We offer unique handcrafted jewelry pieces, including rings, necklaces, and other statement pieces made with materials such as turquoise, variscite, sterling silver, brass, and other carefully selected stones.

Yes, our pieces are handmade or thoughtfully crafted in small batches, making each item unique. Slight variations in stone, finish, and detail are part of the character of handmade jewelry.

Each ring listing includes the available size. We recommend checking your current ring size before placing an order. If you are unsure, visiting a local jeweler for accurate sizing is the best option.

Returns and exchanges depend on the condition of the item and the store policy. Please contact us as soon as possible after receiving your order if there is an issue with your purchase.

To keep your jewelry looking its best, avoid exposing it to water, perfumes, harsh chemicals, or lotions. Store each piece in a dry place and gently polish sterling silver with a soft jewelry cloth when needed.

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